Custom Rigid Mailers

Custom rigid mailers for secure, professional shipping
Protect important documents and flat products with custom rigid mailers designed to help prevent bending during transit. These sturdy kraft mailer envelopes combine structure, branding, and convenience, making them a reliable choice for everyday business shipping.
Available options include:
- Two rigid mailer sizes: 7" x 9" and 9" x 11.5"
- One-sided, full-color custom printing
- Durable kraft rigid mailer envelopes with self-seal adhesive
- Easy-open pull-tab for a clean recipient experience
- Lightweight, recyclable paperboard material
Create custom rigid mailers that fit your products, your brand, and your day-to-day shipping needs.
Note: Discounts are not valid on Marketplace Seller orders.
Actual cost is subject to change based on additional customization.

The estimates provided are based on the current product configuration and only include the cost of shipping for this item in your cart.
About this product
Rigid mailer envelopes for flat shipping
Custom rigid mailers add structure and protection when shipping flat items that should not bend or crease. Made from durable kraft paperboard, these flat mailer envelopes help keep contents secure while delivering a clean, branded presentation.
Typically used for documents, certificates, artwork, photos, prints, brochures, stationery, and other non-flexible materials.
Durable, easy-to-use construction
Each rigid mailer is made from thick kraft stock, providing stiffness without unnecessary weight. A built-in self-seal adhesive eliminates the need for tape, while an easy-open pull tab allows recipients to open the mailer cleanly without damaging the contents.
Custom printing options
Customize the front of your rigid mailers with one-sided, full-color flat-ink printing. Add your logo, return address, or design to create consistent, recognizable packaging for business shipments.
Sizes & production details
- 7" x 9" rigid mailer envelope – suited for smaller flat items
- 9" x 11.5" rigid mailer envelope – designed for larger documents and prints
- Premium kraft rigid mailer envelopes
- One-sided custom printing
Designed for small business shipping
Rigid mailers offer a practical balance of protection, branding, and efficiency for businesses that regularly ship flat materials.
What are rigid mailer envelopes?
Rigid mailer envelopes are flat, structured mailing envelopes made from stiff paperboard. They are designed to help prevent bending and creasing when shipping documents, prints, artwork, and other non-flexible items.
What can I ship in a rigid mailer?
Rigid mailers are commonly used to ship documents, certificates, photos, art prints, brochures, stationery, marketing materials, and other flat items that need extra protection during mailing.
What sizes of custom rigid mailers are available?
Custom rigid mailers are available in two sizes: 7" x 9" and 9" x 11.5", making it easy to choose the right option for smaller or larger flat materials.
Are these rigid mailers bend-resistant?
Rigid mailers are designed to add stiffness and support, helping reduce bending during transit. While they offer more protection than standard envelopes, they are not intended for heavy or highly fragile items.
Do the rigid mailers include a self-seal closure?
Yes. Each rigid mailer includes a built-in self-seal adhesive strip, allowing for quick and secure closure without the need for tape.
How do recipients open the mailers?
Rigid mailers feature an easy-open pull tab that allows recipients to open the envelope cleanly without tearing or damaging the contents inside.
Can I customize rigid mailers with my logo or design?
Yes. Custom rigid mailers support one-sided, full-color printing. You can add your logo, return address, or custom artwork to the front of the mailer.
What material are the rigid mailers made from?
These rigid mailers are made from premium kraft paperboard, offering durability while remaining lightweight and recyclable.
Are rigid mailers recyclable?
Yes. Rigid mailers are made from paper-based materials and can be recycled where paper recycling is accepted.
How long does production and shipping take?
Production time for custom rigid mailers is approximately 7 business days after artwork approval. These mailers are shipped directly to the delivery address selected at checkout and are not available for in-store pickup. Shipping time is in addition to production and varies by shipping method chosen at checkout.
Are rigid mailers suitable for small business shipping?
Yes. Rigid mailers are a practical option for small businesses that ship flat products regularly and want packaging that balances protection, branding, and efficiency.
Can I apply promotional discounts to Marketplace Seller orders?
No, discounts are not valid on Marketplace Seller orders. FedEx Office discount codes only apply to FedEx Office products.
Do Marketplace Seller products have separate shipping costs?
Yes. Orders fulfilled by 3rd party Marketplace Sellers are shipped from the seller’s facility and, thus, will incur a separate shipping charge from one shipped from FedEx Office.
Where can I find out more information about Marketplace Sellers?
Please visit our FAQs page here for more frequently asked questions about Marketplace Sellers.
Shipping only
PICK UP IN-STORE (NOT AVAILABLE)
Marketplace orders are not available for pick up in-store, they are fulfilled and shipped directly by sellers to you.
ESTIMATED DELIVERY AND PRODUCTION TIMES
Note: Orders placed after 2pm and on the weekends will not begin production until the next business day.
How to use custom rigid mailers
Mail documents that need to stay flat
- Use rigid mailer envelopes for contracts, certificates, legal documents, and official paperwork that should not bend or crease during transit.
Ship photos, artwork, and prints
- Protect art prints, photography, illustrations, and design proofs with added structure to help prevent damage during mailing.
Send brochures and marketing materials.
- Mail brochures, sell sheets, catalogs, and presentation materials in rigid mailers to help maintain clean edges and a professional appearance.
Package stationery and paper goods
- Ship greeting cards, invitations, thank-you cards, and custom stationery with added rigidity to help keep items neat and intact.
Fulfill orders with flat products.
- Use rigid mailers for shipping flat retail items such as decals, stickers, inserts, or lightweight paper-based products.
Deliver certificates and awards.
- Send diplomas, training certificates, achievement documents, or recognition materials in rigid mailers for a polished delivery.
Include branded inserts and an information packet.
- Use custom rigid mailers to distribute onboarding materials, brand collateral, or informational packets to customers or clients.
Support small business direct mail needs.
- Send structured direct mail pieces that benefit from added stiffness while remaining lightweight for mailing.


















