In-Store Self-Service Scanning: Documents & Photos

How in-store self-service scanning works

Our in-store self-service scanning process is simple and convenient, helping you digitize documents and photos while you’re in the store and leaving with your files saved digitally.

Visit a FedEx Office location with a self-service copier.
Self-service scanning is available at most locations and is performed at in-store copiers designed for everyday document and photo scanning. Use the store locator to confirm availability near you before visiting.
Start your scan at the self-service copier.
Select the scanning option on the copier’s screen to begin your session. You’ll be guided through the process with on-screen prompts to help you get started.
Choose where you want your scanned files sent.
Send your scanned files to email, save them to a USB drive, or upload them to a supported cloud storage service for easy access later.
Pre-authorize payment for your scanning session.
You’ll be asked to pre-authorize payment based on the number of pages you plan to scan. Scanning fees are charged in-store, and any unused balance is automatically returned to your original method of payment.
Scan your documents or photos.
Place your documents or photos on the scanner and complete your scan at your own pace. You can scan single or multiple pages in a single session.
Access your files right away.
Once your scan is finished, your files are delivered digitally so you can review, save, or share them immediately.

What you can scan with in-store self-service scanning

A person scanning a large volume of documents at a FedEx Office location

Single and multiple-page small-format scans

Scan one- or two-sided documents using a self-service copier. This option is ideal for items such as forms, receipts, contracts, letters, photos, and original artwork. You can scan single or multiple pages in one session and save your files digitally for easy storage or sharing.

Documents, photos, and artwork scans up to 11" x 17" can be scanned using these self-service copiers.

Prices vary by store. Contact your local store for details.

A customer scanning a large format architectural print in a FedEx Office location

Large format scans

Scan oversized materials, such as blueprints, engineering drawings, construction plans, and other large visuals. This option is ideal for documents that don’t fit standard page sizes and need to be saved digitally for reference or sharing.

Large-format documents are scanned using dedicated self-service machines designed for oversized materials.

Prices vary by store. Contact your local store for details.

A stack of papers next to a notebooks with a pencil and USB thumb drive

Where your scanned files can be sent

Email: Send your scanned files directly to an email address. This option is helpful when you need quick access to your documents or want to share files right away.
USB drive: Save your scanned files to a USB drive for easy transfer, storage, or use on another device. This option works well for larger files or when email size limits apply.
Cloud storage: Upload your scanned files to a supported cloud storage service, such as Dropbox, Box, or OneDrive. This makes it easy to access your documents from multiple devices or share them securely.

File formats, size limits, and scan considerations

When scanning in-store, files are saved digitally using standard formats and size limits. The number of pages you can scan in a single session may vary depending on your settings and where you choose to send your files.

Available file formats

Scanned files are saved as PDF or JPG files, making them easy to view, share, and store digitally.

File size limits

File size limits vary depending on where your scanned files are sent:

USB drive: Up to 60 MB
Email: Up to 9 MB
Cloud storage: Up to 50 MB

What affects file size

The number of pages you can scan before reaching a file size limit depends on several factors, including:

Scan resolution (DPI) - Scan resolution options are available during your session, allowing you to choose settings appropriate for documents, photos, or artwork.
Page size
Page content, such as text versus photos

On-screen prompts at the self-service copier help guide you through file options and settings during your scanning session.

Frequently asked questions

What can I scan using in-store self-service scanning?

You can scan a wide range of materials, including forms, receipts, contracts, letters, photos, and original artwork. Oversized materials, such as blueprints or construction plans, can be scanned using the large self-service machines available in the store.

What file formats are available when scanning documents?

Scanned files are saved as PDF or JPG formats, making them easy to view, store, and share digitally.

Where can I send my scanned files?

During your scanning session, you can choose to send files to email, save them to a USB drive, or upload them to a supported cloud storage service such as Dropbox, Box, or OneDrive.

Is in-store scanning self-service or assisted?

Scanning is completed using self-service machines in the store. On-screen instructions guide you through the process, and team members are available to help you get started or answer any questions during your session.

Are there file size limits for scanned documents?

Yes. File size limits vary depending on where your scanned files are sent. The number of pages you can scan in one session depends on factors such as resolution, page size, and whether your documents contain text or images.

Can I scan multiple pages in one session?

Yes. You can scan single or multiple pages in one session, including one- or two-sided documents, and receive your files digitally once the scan is complete.