In-Store Document Shredding Services

How in-store shredding works

Our process is designed to be straightforward, secure, and handled with care from drop-off through destruction.

Bring your paper documents to a participating FedEx Office location.
Shredding services are available at select stores. Use the store locator to confirm availability near you.
A team member weighs your documents and places them in a locked shred bin.
Shredding fees are based on the weight of your documents and are charged in-store.
Documents are securely collected and transported for destruction.
Once placed in the shred bin, materials are handled through a secure shredding process.
Documents are destroyed and responsibly recycled.
Paper materials are securely destroyed off-site and recycled as part of the shredding process.

This process helps ensure sensitive paper documents are handled securely while providing a convenient in-store option for responsible document disposal.

What can and cannot be shredded

A stack of papers on a desk ready to be shredded

What you can shred:

Paper-only materials, including:

Bank statements
Financial records
Old tax forms
Canceled checks
Confidential letters
Legal documents
Envelopes, postcards, and file folders
Glossy paper and cardstock
NCR forms

Staples, paper clips, rubber bands, and small binder clips do not need to be removed before shredding.

A stack of file folders, with CDs, and a thumb drive on a desk

What you can’t shred:

Items that are not paper or cannot be processed include:

Electronic media (USB drives, CDs, DVDs, VCR tapes)
Credit cards and non-paper ID cards
Laminated items or water-resistant media, including transparencies
Cardboard or boxes
Books or bound materials
Plastic, glass, or metal objects
Foam core or rigid media
3-ring binders, file and hanging folders, and medium to large binder clips
Paper trimmings or loose shredded waste

If an item can’t be placed directly into a shred bin, it can’t be accepted for shredding.

Paper documents being placed into a locked shred bin for secure in-store document shredding

Secure document shredding you can trust

FedEx Office offers in-store document shredding designed to help protect sensitive information from drop-off through destruction. Documents are placed in locked shred bins at participating locations and handled through a secure shredding process.

To support secure and responsible document destruction, FedEx Office works with Iron Mountain, a trusted provider of secure information destruction services. Once collected, documents are securely transported for off-site destruction and responsibly recycled.

This approach helps ensure paper documents are handled with care while providing a convenient in-store option for secure document disposal.

Frequently asked questions

How much does in-store shredding cost at FedEx Office?

In-store document shredding is priced by weight. Documents are weighed at the counter, and shredding services are currently offered at $1.49 per pound.

Is document shredding available at all FedEx Office locations?

No. In-store shredding is available at select FedEx Office locations. Availability may vary by store, so it’s recommended to use the store locator to confirm before visiting.

Do I need to remove staples or paper clips before shredding?

No. Staples, paper clips, rubber bands, and small binder clips do not need to be removed before placing paper documents in a shred bin.

Are documents shredded on-site at FedEx Office?

No. Documents are placed in locked shred bins in-store and securely transported off-site for destruction by a certified shredding provider.

Is FedEx Office document shredding secure?

Yes. Documents are placed in locked shred bins at participating locations and handled through a secure shredding process from collection through destruction.

What types of documents can be shredded?

Paper-only materials can be shredded, including financial records, old tax forms, bank statements, legal documents, and other confidential paper documents.

What items cannot be placed in shred bins?

Non-paper items cannot be shredded. This includes electronic media, credit cards, laminated items, binders, cardboard, books, plastics, metals, and other materials that cannot be placed directly into a shred bin.

Do I need an appointment for in-store shredding?

No appointment is required. Shredding services are handled in-store during regular business hours at participating locations.

Is there a minimum or maximum amount of paper I can shred?

There is no set minimum. Large quantities may be subject to store capacity, so customers with high-volume shredding needs may want to contact their local store in advance.

What happens to documents after they’re shredded?

After secure destruction, shredded paper materials are responsibly recycled as part of the shredding process.