Which file types are supported?
For best results, use high resolution files. Margins sized to fit.
.pg, .ps, .gif, .jpeg, .jpe, .dib, .jp2, .jff, .tiff, .tif, .bmp, png
.doc, .docx, .rtf, .txt, .xls, .ppt, .pptx
Currently, some files, including .pdf, are not accepted in the Canva design tool.
What is the maximum file size accepted?
What browsers are supported?
Microsoft Edge, latest-1
Firefox latest,latest-1(any operating system)
Chrome latest, latest-1(any operating system)
Safari latest, latest-1 (Mac OS only)
Safari Mobile for iPad 2, iPad Mini with Retina Display (iOS 12 or later), for desktop storefront
Safari Mobile for iPhone 6 or later, iOS 12 or later, for mobile storefront
Chrome for mobile latest-1 (Android 4 or later) for mobile storefront
Here, latest-1 means one major version earlier than the latest released version.
Can I upload and combine files of mixed page orientation?
When you upload files of mixed orientation, FedEx Office® Marketplace automatically combines your files based on the orientation of the first uploaded file. FedEx Office® Marketplace will not allow you to keep mixed page orientations.
What if I don’t see the feature I need?
Please visit a FedEx Office location for more custom features available in-store. Find store here.
Will you print copyrighted files?
FedEx Office terms and conditions prohibit the printing of any materials that are the subject of, or which infringe upon, any patent, trademark, trade name, trade secret, copyright, right of publicity, moral right, or other intellectual property right of another person or entity. You are required to check the terms and conditions box during checkout , indicating you have read and agreed to the FedEx Office terms and conditions, before placing your order.
Can I save an order and return later to finish setting it up?
Yes. If you are registered and signed in, and forget to save your documents to your My Online Documents, FedEx Office® Marketplace Online will automatically save your unfinished orders for you to work on later.