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Packing and shipping services available at FedEx Office

FedEx Office locations offer packing and shipping services to help you prepare and send packages with confidence. Visit a store for professional packing assistance, shipping supplies, and access to FedEx® shipping options.

What you can do at a FedEx Office

At a FedEx Office location, you can:

  • Have fragile, valuable, or oversized items professionally packed
  • Purchase boxes, packing materials, and specialty shipping supplies
  • Ship packages using FedEx®, including expedited, standard, and economy services
  • Drop off pre-labeled shipments or print shipping labels in store
  • Get guidance from team members on packing materials and shipping options
  • Redirect packages to be held at a FedEx Office location for convenient pickup

Professional packing services and specialty boxes available in-store

FedEx Office locations offer professional packing services, specialty shipping boxes, and packing materials to help protect fragile, oversized, or valuable items before shipping.

Two FedEx Office team members packing customer packagesTwo FedEx Office team members packing customer packages

Professional packing services in-store

Our in-store packing services include standard boxes, packing materials, and expert packing by a FedEx Office team member. Whether you’re packing fragile items, electronics, artwork, or gifts, our team can help you choose the right materials and pack your items properly.

A customer working with a FedEx Office team member on packing their specialty itemA customer working with a FedEx Office team member on packing their specialty item

Specialty shipping boxes available in-store

FedEx Office locations carry a wide selection of shipping boxes, including square and rectangular boxes as well as specialty boxes designed for laptops, artwork, bikes, golf clubs, computer equipment, TVs, and more. Availability can vary by location.

FedEx Office team member putting together a custom boxFedEx Office team member putting together a custom box

Custom packing for oversized items

If your item doesn’t fit a standard or specialty box, FedEx Office team members can create a custom-sized shipping box in-store to help protect unusually shaped or oversized items. Custom packing solutions are often used for items like artwork, electronics, equipment, and other large or irregularly shaped shipments.

Items not eligible for packing services include alcohol, wine, batteries, hazardous materials, and other restricted items.
Contact your local FedEx Office for more information.

Why choose professional packing at FedEx Office

Location IconLocation Icon

Convenient locations

With 2,000+ FedEx Office locations, you can get packing guidance, specialty boxes, and expert help choosing materials that best fit your item and shipping needs.

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Backed by the FedEx Office Packing Pledge

Peace of mind comes standard. Items packed by a FedEx Office team member are backed by the FedEx Office® Packing Pledge.

FedEx-branded shipping boxes, envelopes, and packing supplies stacked in a warehouse or storage areaFedEx-branded shipping boxes, envelopes, and packing supplies stacked in a warehouse or storage area

Prefer to pack your shipment yourself?

Shop for shipping boxes, envelopes, mailers, tape, and packing materials online and have them delivered to your door. Boxes are sold in bundled quantities.

Frequently asked questions about packing services and shipping supplies at FedEx Office

What shipping boxes are available in-store at FedEx Office?

Yes. FedEx Office locations sell single shipping boxes in-store, including specialty boxes that are not available for individual purchase online. In-store, you can purchase single square and rectangular boxes, as well as specialty box types such as laptop boxes, artwork boxes, bike boxes, golf club boxes, computer boxes, lamp boxes, and tube boxes. Availability varies by location.

Where can I buy a laptop box or artwork box?

You can buy laptop boxes, electronics boxes, and multiple artwork box sizes in-store at FedEx Office. These boxes are sold individually and cannot be purchased online.

Can FedEx Office create a custom-fit shipping box in-store?

For unusually shaped or oversized items, FedEx Office locations can create a custom-sized shipping box in-store to help prepare your item for shipment.

What’s the difference between boxes sold online and boxes available in-store?

In-store locations offer a broad range of single specialty boxes like laptop, artwork, and electronics boxes, along with custom-fit box solutions.

Online, boxes are sold primarily in bundled quantities and include square, rectangular, tube, and select specialty box types. Online boxes are most useful when you need multiple boxes at once.

Can I buy just one shipping box at a FedEx Office store?

Yes. FedEx Office locations sell single boxes, including specialty sizes that are not available for individual purchase online.

Are there items FedEx Office cannot pack?

Yes. Certain items are not eligible for packing services, including alcohol, wine, batteries, hazardous materials, perishables, and other restricted contents. Contact your local FedEx Office for details.

Shipping services available at FedEx Office

FedEx Office locations provide access to FedEx® shipping options and convenient ways to send packages in-store, whether you need help choosing a shipping service or want to ship a prepared package quickly.

A person packing a one-rate shipping boxA person packing a one-rate shipping box

New one-rate, two-day shipping from FedEx

Get two-day, flat-rate shipping with FedEx One Rate®. You can ship anywhere in the U.S. from a FedEx Office®, a FedEx Ship Center location, or online.

woman walking outdoors in from of FedEx Office location entrance with shipment box in handwoman walking outdoors in from of FedEx Office location entrance with shipment box in hand

Find the best shipping solution for your needs

Explore ways to ship envelopes and packages across town or across the globe. Choose a shipping option based on your shipment type and destination. At FedEx Office locations, team members can help you compare FedEx Express®FedEx Ground®, and FedEx international shipping options and prepare your shipment.

woman inside FedEx Office location using Ship and Go kiosk to drop off prepackaged box for shipmentwoman inside FedEx Office location using Ship and Go kiosk to drop off prepackaged box for shipment

Quick and easy shipping at the self-service kiosk

Bring your prepackaged item to select FedEx Office locations, then head to the Ship and Go kiosk. Print labels, scan QR codes, and print or email receipts using convenient self-service shipping designed for quick drop-offs. Self-service kiosks help speed up the shipping process when you already have your package prepared.

Request a package to be held or redirected to a FedEx Office location near you

Whether you won’t be home for delivery or prefer the convenience of picking up your package in person, it’s easy to request that a shipment be held at a nearby FedEx Office location. Follow the three simple steps below to request a hold for pickup.

A customer tracking their package on fedex.comA customer tracking their package on fedex.com

Step #1

Go to the FedEx tracking page and enter your tracking number. Select Manage Delivery, then Hold at Location.

A FedEx Office customer outside a FedEx Office locationA FedEx Office customer outside a FedEx Office location

Step #2

From the available options, choose a nearby FedEx Office location where you would like your package held for pickup.

FedEx Office team member assisting woman customer with package hold pickup in-storeFedEx Office team member assisting woman customer with package hold pickup in-store

Step #3

Wait for a notification by text, phone, or email confirming that your package is ready for pickup.

Informational IconInformational Icon

You can also use our free FedEx Delivery Manager® app to request that your package be held for pickup. Just log in and select a location that’s convenient for you. Plus, you’ll receive a QR code that makes picking up your package a snap.

Return packages at a FedEx Office location

If you’re returning an item using a FedEx return label or QR code for a FedEx return provided by a retailer, FedEx Office locations offer convenient ways to prepare and ship your return. Choose the option below that best matches your situation.

A customer carrying their package with a shipping label on it into a FedEx OfficeA customer carrying their package with a shipping label on it into a FedEx Office

I already have a return label

Bring your prepackaged item to a FedEx Office location and drop it off or visit the Ship and Go kiosk. If you need help packing your return, team members can assist with boxes and packing materials.

A customer looking at their QR code on their phone for a return packageA customer looking at their QR code on their phone for a return package

I have a QR code for a FedEx return

You don’t need to print anything. Visit a FedEx Office location, show your QR code, and a team member will print the return label for you. At select locations, you can also use the Ship and Go kiosk to scan your QR code and print your label.

FedEx Office team member helping a customer prepare their return shipmentFedEx Office team member helping a customer prepare their return shipment

I don’t have a return label yet

Visit a FedEx Office location for help choosing a shipping service or creating a return label. You can also create a label on fedex.com or the FedEx® Mobile app and drop off your package at any FedEx Office location.

Frequently asked questions about FedEx Office shipping and returns

Can I ship a package at a FedEx Office location?

Yes. FedEx Office locations provide access to FedEx® shipping options so you can send envelopes and packages within the U.S. or internationally. You can bring a prepackaged shipment to drop it off or visit a store for help preparing it for shipping.

Can I drop off a package at FedEx Office?

Yes. FedEx Office locations accept pre-labeled FedEx packages for drop-off. If your shipment is already packaged and labeled, you can bring it to a FedEx Office location and drop it off with a team member or at a self-service shipping area.

Can FedEx Office print my shipping label?

Yes. If you need help printing a shipping label, visit a FedEx Office location, and a team member can assist. At select locations, you can also use a self-service Ship and Go kiosk to print shipping labels.

Can I return a package at FedEx Office?

Yes. If your return shipment uses a FedEx return label or QR code from a retailer, you can bring your item to a FedEx Office location to drop off your return or print your return label.

Can I pick up a package at a FedEx Office location?

Yes. You can request that an eligible FedEx shipment be held at a FedEx Office location for pickup. Once your package arrives, you will receive a notification that it is ready to be picked up.

What services are available at FedEx Office locations?

FedEx Office locations offer a variety of services, including professional packing assistance, shipping supplies, access to FedEx® shipping options, package drop-offs, return services, and the ability to hold packages for pickup.